Data Privacy
Here at TUI Cruises, we create unforgettable moments for our customers around the world and make their dreams come true. Handling personal data responsibly is an important part of this. We want to reassure you that your data is safe with us, and that you understand how we use it to offer you a better, unique and inspiring experience.
General information
The data controller responsible for the processing of personal data on this website is the
TUI Cruises GmbH
Heidenkampsweg 58
20097 Hamburg
Tel.: +49 40 60001-5000
Fax: +49 40 60001-5100
You can contact the Data Protection Officer at datenschutz@tuicruises.com or by post at the address provided.
How we process your data on this page
The legal basis for the processing of your data on this website is your consent in accordance with Article 6(1)(a) of the GDPR and Section 25 of the TDDDG, provided that this is necessary for the processing of your data and is not subject to an exception under Section 25(2) of the TDDDG. The provision of data on this website is neither contractually required nor required by law. In some cases, the provision of data is technically necessary in order to display the website correctly and to record your consent and the scope thereof. We also process data only for as long as is necessary for the respective purpose.
The purpose of this website is to provide information about TUI Cruises and to enable visitors to apply for jobs with TUI Cruises. To achieve these purposes, the collection of personal data is only necessary to a limited extent and is kept to a minimum. For example, we want to know how much interest the content on our company profile is generating and which pieces of information are of particular interest to visitors to this page. For this reason, we use cookies to tailor the website to users’ needs, to measure reach and to analyse general user behaviour on the website Google Analytics, a web analytics service provided by the third-party provider Google Ireland Limited (a company incorporated and operating under Irish law (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland).
Google Analytics uses what are known as ‘cookies’. The information generated by the cookie regarding your use of our website (including your IP address) is transmitted to Google’s servers and stored there. TUI Cruises has enabled IP anonymisation on this website. As a result, Google will truncate your IP address within the Member States of the European Union or in other States party to the Agreement on the European Economic Area before it is used or transferred further. However, IP anonymisation does not anonymise your browsing behaviour, as it is still possible to trace it, for example, via the cookies used.
The use of Google Analytics is a joint responsibility of Google and the website operator. A data processing agreement has been concluded with Google for this purpose; however, this agreement currently assigns full responsibility to both parties for the processing operations assigned to them. Google combines your usage data with usage data collected elsewhere and uses the resulting profiles to display personalised adverts and provide analytics. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and internet usage.
The data processed by Google includes your device settings and device data, the exact times you have used individual elements of this page – and thus your usage behaviour. Further information on Google’s use of data, as well as options for adjusting your settings and opting out, can be found on Google’s websites:
(1) policies.google.com/technologies/partner-sites (“How Google uses data when you use our partners’ websites or apps”)
(2) policies.google.com/technologies/ads (“Technologies and Principles / Advertising”)
(3) adssettings.google.com/authenticated (“Advertising settings”)
The IP address transmitted by your browser as part of Google Analytics is not combined with any other data held by Google. However, the relevant cookie will only be set if you have given us your consent to do so.
You can also prevent cookies from being stored by adjusting the settings in your browser; however, please note that, in this case, you may not be able to make full use of all the features of this website.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address), and from processing this data, by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout.
Please note that use of the browser plug-in is restricted to the relevant browser and computer, and must not be deactivated or deleted after installation if you wish to ensure that Google Analytics remains deactivated. Google’s privacy policy can be viewed at: https://policies.google.com/privacy.
Tealium
Tealium is a tag management system used to implement scripts and tracking pixels on our websites and apps. It helps us send data to the other tools we use and to third-party providers, but does not store any data itself. It sets cookies that enable us to identify you as an anonymous individual user. Thanks to this cookie, for example, you only need to select your cookie consent on your first visit, rather than on every subsequent page.
Tealium Collect
Tealium Collect is a feature of Tealium’s tag management system. In doing so, data may be sent to servers in Germany, where it may be pre-processed and from where it may be forwarded to other tools and third-party providers listed in this notice (e.g. Meta Platforms Ireland Limited, Google Ireland Limited, Pinterest Europe Limited, Microsoft Ireland Operations Limited). We can use this tool to create a customer profile based on the data collected. These functions are only used if you have consented to the relevant category of a tool or partner whilst visiting our website (see our cookie notice). Tealium Collect does not store any data itself.
Applications to TUI Cruises
If you are interested in or looking for a job at TUI Cruises, we would like to inform you that the online application process is managed by TUI InfoTec GmbH, Karl-Wiechert-Allee 23, 30625 Hannover, which, as a data processor for TUI Cruises GmbH and many other TUI AG companies, operates the systems used for the application process. You will therefore be redirected to the careers.tuigroup.com website as part of the application process.
Use of cookies and similar technologies
This website uses cookies or cookie-like technologies; where these are cookies or technologies that are not subject to any of the exceptions set out in Section 25 of the TDDDG, they will only be used if you have consented to the use of these technologies or cookies. In this context, data may also be shared with third parties, including those in other EEA countries (outside the European Economic Area). Further information is available in this privacy notice regarding the relevant service provider or partner.
Your rights as a data subject
Provided the legal requirements are met, you are entitled to the following rights:
Information under Article 15 of the GDPR
Rectification – Article 16 of the GDPR
Erasure – Article 17 of the GDPR
Restriction of processing – Article 18 of the GDPR
Data portability – Article 20 of the GDPR
Right to object under Article 21 of the GDPR
Right to lodge a complaint with a supervisory authority – Article 77 of the GDPR
Withdrawal of consent with future effect: Article 7(3) of the GDPR
Right to object under Article 21 of the GDPR
If you have grounds arising from your personal circumstances, you may object to the processing of your personal data at any time. This applies only to data processed in accordance with Article 6(1), first sentence, points (e) or (f) of the GDPR as part of a balancing of interests, and to any profiling carried out on the basis of those provisions.
If you object, we will only process the data on the basis of compelling legitimate grounds which override your interests, or where the processing is necessary for the establishment, exercise or defence of legal claims.
Should we, in individual cases, process personal data for the purposes of direct marketing, you have the right to object at any time to the processing of your data for direct marketing purposes. This would also apply to profiling if it is linked to direct marketing.
You may send your objection in any form to our address given above or by email to datenschutz@tuicruises.com.
External media content
This website may contain links to websites run by other organisations, which have their own privacy policies. Please ensure that you read the Terms of Use and the Privacy Policy carefully before providing personal data on websites operated by other organisations, as we accept no responsibility or liability for websites operated by other organisations.
Last Update
This notice was last updated on: June 2025
Cookie Notice
https://www.tuicruises.com/de/cookie-hinweis
Trusted. Unique. Inspiring. Here at TUI Cruises, we create unforgettable moments for our customers around the world and make their dreams come true. Handling the personal data you share with us responsibly is an important part of this. We want to reassure you that your data is safe with us, and that you understand how we use it to offer you a better, unique and inspiring experience.
Information on the use of cookies
Consent Manager
We use cookies as part of the provision of the website and the respective offers. In doing so, we use the processing and storage functions of the browser on your device.
General information on cookies
Cookies are small text files containing information which are placed on the user’s device when visiting a website. When the website is visited again using the same device, the cookie and the information stored within it can be retrieved.
First-party and third-party cookies – First-party cookies are set directly by the website you are visiting and are used to improve the user experience and collect information about the user’s behaviour on that specific website. Third-party cookies, on the other hand, are set by a domain other than the website being visited – often by advertising networks or analytics companies – and are used to track user behaviour across different websites in order to enable targeted advertising.
Transient and persistent cookies – additionally, a distinction can be made between transient and persistent cookies depending on the period of validity. Transient cookies (session cookies) are cookies that are automatically deleted when you close your browser. Persistent cookies are cookies that remain stored on your device for a certain period of time after you have closed your browser.
Cookies not requiring consent and cookies requiring consent – the user’s consent may be necessary for the use of certain cookies. Whether consent is required depends on the respective function and intended use of the cookie. Cookies whose sole purpose is to transmit a message via a communication network (necessary cookies) do not require consent. In contrast, cookies that are used for purposes other than the aforementioned ones require prior consent.
Management of the cookies used on this website
Giving consent for the use of cookies and management of cookies via the cookie dashboard
If the user’s consent is required for the use of certain cookies, we will place these cookies only if you have given us your prior consent to do so when using our website. You can find out whether consent is required for the use of a cookie in the information on the cookies used on this website, under the section ‘Cookies used on this site’.
When accessing our website, a cookie banner is displayed which asks for your consent to the use of cookies on this website by clicking on a button. By clicking the "Settings" button, you can give your consent to the use of all the cookies described in detail in the section “Cookies used on this page”. Alternatively, you have the option of selecting individual cookies by clicking on “Change your consent” in the next section. You can customise your selection later.
We also store your consent and, where applicable, your individual cookie preferences in the form of a cookie (‘opt-in cookie’) on your device, so that when you visit the website again, we can determine whether you have already given your consent. The opt-in cookie is valid for 12 months. The 12-month period of validity starts anew each time a page is accessed on our website. However, you can change your settings here at any time.
Strictly necessary cookies cannot be disabled via the cookie management function of this website. You can, however, disable these cookies at any time in general in your browser.
Management of cookies via browser settings
You can also manage the use of cookies in your browser’s settings. Different browsers offer different ways of configuring cookie settings. Information in this regard, among other things, can be found at www.allaboutcookies.org/ge/cookies-verwalten.
Please note that some website functions may not or may no longer work properly if you disable cookies in your browser in general.
Collaboration with service providers
We work with various external service providers for the keeping of statistics and evaluation of our visitor numbers for the purposes of marketing, personalising our offer and for providing assistance in the use of our website. You can find an overview of which cookies transmit data to our service providers and for what purposes under ‘Cookies used on this website’.
Cookies used on this website
Necessary cookies
We require necessary cookies so that you can move through our website and use its functions. Without them, the functioning of our website would be restricted and faulty. You cannot disable necessary cookies.
tuic-darksite-saved-url
In the event of certain crisis alerts, users are shown a special page – known as a ‘dark site’ – instead of the URL they were trying to access. A dark site operates in the background of the website and only becomes visible when, for example, a disaster has occurred. To enable you to return from the Dark Site to the page you originally visited, the relevant URL is stored in this cookie
tuic-darksite-omit
This cookie stores information on whether the user has already been shown the Dark Site (see "tuic-darksite-saved-url" for a description). If so, it will not be displayed again
CONSENTMGR
Stores the user’s consent or refusal, or the categories they have selected, from the Consent Manager, and is therefore essential for the Consent Manager to function
modalNewsletter
Stores whether the newsletter overlay has already been displayed or closed once
Agency number
Stores an agency number to distinguish between files from users and agencies
last_chatbot_trigger
Saves the chatbot’s most recent trigger for one hour
amplify-polling-started
Amazon Cognito provides a hosted user interface for registration, login flows and the handling of user data.
amplify-sign-in-with-hostedUI
Amazon Cognito provides a hosted user interface for registration, login flows and the handling of user data.
CognitoIdentityServiceProvider.*.accessToken
Identifies the logged-in user. A unique session ID is linked to the user so that he or she can be identified whilst navigating the website. The user will be automatically logged out when the cookie expires.
CognitoIdentityServiceProvider.*clockDrift
Identifies the logged-in user. A unique session ID is linked to the user so that he or she can be identified whilst navigating the website. The user will be automatically logged out when the cookie expires.
CognitoIdentityServiceProvider.*.idToken
Identifies the logged-in user. A unique session ID is linked to the user so that he or she can be identified whilst navigating the website. The user will be automatically logged out when the cookie expires.
CognitoIdentityServiceProvider.*.refreshToken
Identifies the logged-in user. A unique session ID is linked to the user so that he or she can be identified whilst navigating the website. The user will be automatically logged out when the cookie expires.
CognitoIdentityServiceProvider.*.userData
Identifies the logged-in user. A unique session ID is linked to the user so that he or she can be identified whilst navigating the website. The user will be automatically logged out when the cookie expires.
CognitoIdentityServiceProvider.*.LastAuthUser
Identifies the logged-in user. A unique session ID is linked to the user so that he or she can be identified whilst navigating the website. The user will be automatically logged out when the cookie expires.
TAPID
This cookie is used as the primary identifier when collecting visitor data
utag_main
Must be set to ensure that Tealium functions correctly (on which, for example, the CMP and other technically necessary cookies also depend)
tealium_va
Must be set to ensure that Tealium functions correctly
tealium_va_tui-cruises_main
Must be set to ensure that Tealium functions correctly
tealium_va_update
Must be set to ensure that Tealium functions correctly
Third-party services (joint responsibility or third-party providers under their own responsibility)
TUI Cruises collaborates with third-party companies. These service providers offer services in which data is either used under their own responsibility or under joint responsibility with TUI Cruises. You can find further information on this in our privacy policy under ‘Service providers and third parties’.
tcs.criteo_user_id
This cookie provides a uniquely assigned, machine-generated user ID and collects data on activity on the website
AMP_TOKEN
This cookie contains a token that can be used to retrieve a client ID from the AMP Client ID service.
_ga
Google Analytics cookie used to distinguish between users
_gid
Used by Google Analytics to analyse user behaviour
FCNEC
A cookie that enables website operators to track visitor behaviour and measure the website’s performance.
FPLC
A cookie that enables website operators to track visitor behaviour and measure the website’s performance.
FPID
A cookie that enables website operators to track visitor behaviour and measure the website’s performance.
GA_OPT_OUT
OptOut: A cookie that enables website operators to track visitor behaviour and measure the website’s performance.
ga<wpid>
A cookie that enables website operators to track visitor behaviour and measure the website’s performance.
gat[<customname>]
Used by Google to reduce the request rate.
CONSENT
Saves the user’s consent status for Google cookies on the current domain
SEARCH_SAMESITE
This cookie is used to prevent the browser from sending this cookie along with cross-site requests
AEC
Fraud prevention. This cookie prevents malicious websites from acting without the user’s knowledge and pretending to be that user
EC
Fraud prevention. This cookie prevents malicious websites from acting without the user’s knowledge and pretending to be that user
SOCS
Saves the user’s cookie settings
FPAU
Contains campaign-related information about the user
FPGCLDC
Contains campaign-related information about the user
FPGCLAW
Contains campaign-related information about the user
FPGCLGB
Contains campaign-related information about the user
FCCDCFGDPR
Consent – User status
Changes to our Cookie Notice
This cookie notice supersedes all previous versions. However, we may change this notice at any time and kindly request that you regularly check any updates on our website(s). If the changes are significant, we will provide a clearly identifiable message on our website(s). In addition, we will send an electronic notification on the changes to our Data Privacy Notice, if we regard this as appropriate.
Last updated: July 2025
